Showing posts with label Goals. Show all posts
Showing posts with label Goals. Show all posts

Foggy dreams create goals that stick



"A goal is a dream with a deadline." 

~Napoleon Hill
Hi Jeannette,

Good morning, I noticed you might have a requirement for some of the services we offer.

If there's anything we might be able to assist, we certainly happy to have a chat with you.

Please share a little brief about your requirement and leave us your email-address/phone number. We will review your requirements and get back to you with our past work details, testimonials, samples with best offer.

Looking forward to hear you.
Thank you,
Enthusiastic young sales gal






Dear Enthusiast:

I understand and appreciate that you are "cold calling" virtually.  However, there is nothing there in your communications that would entice anyone to respond.  Sadly.  Not even a statement on your service offering or a link to your website.

I suggest you follow my Blog and go to the articles on sales -- I have some nuggets there that may inspire you.  I admire your effort and want to encourage you to carry on.  I just sense a bit of blindness in your approach.  We all have to make a living, but a few of us want to be great at what we do, understanding that the money follows later on.

What is your value proposition to a start up?  How would they best benefit from your service?

What's the catch?

Are you tapped into social media?  I go by the pseudonym @optioneerJM .. if you are, follow me, follow my blog (if you can find it, lol) and all my platforms.  Like a scavenger hunt of a virtual kind.  Let me know you've found me by being unique.

How's that for a challenge?

We all have to separate ourselves from being average to one who is remarkable,

Jeannette

Is that mean?  Too harsh?  Perhaps and most certainly.  However, as a young gal starting out in sales, I had nobody take my arm and point me in the right direction other than kick me out the door and say:  find customers, cold call!



Lucky for me, and likely for many others, I had a tenacity and goal for success.  When I was about 22 I wrote a vision statement about goals that I found about 15 years later, when I had started to be recognized, and was astounded:

* Be successful at doing something I love:  I started out in magazine advertising sales, graduated to bleeding edge document management via printing sales at the very infancy of one aspect of the cloud as we know it today.

* Live in a white house with a picket fence:  I live in a white house with a chain link fence that backs onto a green pathway.

* Own and drive a Jaguar:  I ended up with a silver Mercedes CLK 500 coup that was classic, classy and exuded class.  Today I drive a Hyundai Accent (which is a story in itself that anyone with adult kids will relate to). 




I understand today that the car or house do not make the person.  Setting goals which often are aligned with dreams and writing them down are the glue that sticks everything together, but makes you accountable for what you think or say but more often only confirmed with proof.

I remember as a fledgling sales manager, having a seasoned sales rep under my wing who was firm on following in my footsteps because I had just been promoted to a sales team lead, tasked with creating more of MEs.  Gord soaked it up and was a sponge.  I never heard him ever accuse me of talking to much or too fast (I often get that when someone is not wanting to be in tune with what I am saying).  

One of my first coaching sessions with him, when he said that, I asked:  "Why?"  

He said because he didn't think he should try to reinvent the wheel by trying untried things via stumbling, but by mirroring someone who had already demonstrated success seemed like the wisest approach.  Wise probably.  That isn't an ego statement.  That is because when I started out in sales, I subconsciously tried to read or grasp on to follow someone else's example who had already proven to do what I was setting out to do.  I see that now as beautiful instinct.  I achieved acclaim, awards and recognition not because I was so special or gifted, it amounted to a driven desire to REALLY want to pay attention to those that have already paved the way.  

Most definitely, I asked questions of the people who worked with the sales people on their advice on what defined sales greatness.  More often than once, I was told that I was already on the first step:  asking others for advice and their feedback or opinions.

Seriously,  the archaic, traditional sales "experts" defined all the tricks and tips that appeared revolutionary were just plain dumb.  




Cutting corners is a sport that only schemers and used car salespeople use.  Eventually, they blow out so much steam, that they deflate or are fired because they cannot deliver on the over promises they make or the grand tales they tell.

Asking questions is the one key ingredient that only the finest, best, sales professionals discover.  They stumble upon the magical formula by accident at first.  They are fueled by wanting to actually deliver on the dreams or goals of the person they are selling to.  Instinctively, they know in their subconscious that if they could only deliver a small portion of that goal and not only build upon it but execute beyond either their's or your own possibilities, does the money, fame, awards and recognition follow.

Back to Gord.  His answer being defined that he wanted to do well, and he saw the easiest path to doing that was following in someone firmly established on the success train, with the idea that he may be able to progress faster, easier than stumbling around in the dark.

Again, I asked him:  "Why?"

Now, some people do think that you're off your noodle when you ask the same question at least two or three times without guiding them or pointing them in the right direction of the answer you are probing for.  I've been considered that often and still, almost always lately.  That is because if you haven't established the right metrics, results, awards or recognition from peers, subordinates, bosses or leadership ... you won't be heeded.  That can be frustrating.  Especially if you know you have had a gift in defining the easier path and just want to help others get there faster with less pain.

Finally.  Eureka.  Gord asked me what I meant - why was I asking why?  To me it seemed as elementary as writing that passage of goals as a fledgling college graduate who really had no idea where to go, how to start, or what I really wanted to do with that diploma or degree.  



I really wished someone had asked me that before I even left home and headed out to post secondary.  Back in those days (now I'm really sounding old), the expectation was you were going to go to school after high school, it was simply up to us on what that career would mean.  Blessedly my mom, thought it would be a good idea to be a legal secretary so I would marry a lawyer.  Years and years later, and even more recently, she has stated that she regrets not recognizing to tell me to pursue law.  I have no regrets.  I would have probably made a pretty good lawyer.

A lawyer is paid to orate, research, study character, evidence and sell others on their ability to help them achieve their goals.

Hahahaha ... well, folks.  That is EXACTLY what sales people do.  Yet, we cannot accomplish anything without asking the right questions.

Back to Gord.  "OK, Jeannette.  What do you mean by why?"



I am sure I smiled.  I recognized that my Padawan (Star Wars trainee term) was ready to absorb my wisdom.

So, again, I asked why but this time, expanded it by asking "why do you want to learn from a successful example so you can climb faster, easier and farther?"

I'm sure I was frustrating.  I have a knack of doing that.  My brother-in-law told me recently that my family had discussed me stating that sometimes when I talk I am in the clouds and those listening are trying to grasp a morsel of what I am saying.  That can come off being perceived as flighty and dumb.  Dumb as a fox, some might say.




Realizing that Gord was in the palm of my hands and it was time to expand on the question "Why?"
So I asked him: "what makes you want to be successful

For a talkative soul like me, taking a pause to allow someone else to absorb the question, formulate their answer, then say it is not something that I am often associated with.

As the note in that 22nd year was proof.  I wanted to be successful because at the immature time, success was  defined by the house I lived in and the car I drove.  The magic was that it fueled my desire and motivated me to accomplishment.  Not as a monetary value, simply as a testament to arriving at the end goal.  Often it is a status symbol.

Lucky for me that day, Gord said that his goal to be successful meant making enough money so that his new bride could retire from a medical technician career, not work, begin a family and build a strong foundation of life the way he deemed important to him, his values and example from his own upbringing.

How cool! Seriously, how many super stars have such humble goals?  Very few I must say.  Most of the greats.  Simply demonstrating that the ones with the most humblest of goals, stick-to-it-ness to achieve those goals, making good on promises are the ones that achieve it. 





The humble ones are really not bragging, writing big stories of accomplishments (that can be broken down easily by anyone with half a brain), and professing wisdom that only the loudness of their voices and exuberant tone gets people to believe they've discovered the holy grail.




My friends.  There is no easy, miraculous path to greatness.  Ask Steve Jobs, Wayne Gretzky et al.  They got up maybe a little earlier, spent a few extra minutes studying, stayed later than anyone else practising.  Not because they anticipated super stardom but from the sheer pleasure and passion that doing so gave them.

So.  Then.  If.  You want to be great.  Start out being humble and hungry to learn from others.  Don't proclaim you have discovered a recipe for success and try to sell that to others.  As Nike says:  Just do it.

The proof IS by doing it, not talking about it.  While it starts with asking questions.  There is no better path or plan than to start out with a goal, define your path and then plan on how you will execute on it.  More often than not, the best ones have goals aligned with love, family, health and happiness and NOT power, fame, money, possessions (I'm not an expert but I have a very strong hunch).




"Never lose your inquisitiveness."                                    ~Jeannette Marshall




STOP and smell the roses




  • "We're born alone, we live alone, we die alone. Only through our love and friendship can we create the illusion for the moment that we are not alone."  
  •  ~Orson Welles


  • February is a month that is surrounded by love.  Centered on Valentines Day, it symbolizes giving, kindness, sharing and peace.  By examining what it means to me, I am able to clarify my goals and acknowledge that I am steady on the path of being surrounded by positive, talented, like-minded people, friends, colleague, and contacts.



We live in a world that is constantly on the go.  We have to keep pace to avoid being left behind or out of the loop.  How we accomplish that, likely determines our attitude and definition of happiness.   Even though I am not an analyst or psychologist, however, I often take stock of my own environment, influences and whether they compliment my goals or detract from them.  I believe that as adults we often focus and examine how we are doing by what matters internally:
  • attitude 
  • health
  • security
  • knowledge
  • talent
  • relationships
  • environment

"Love is a fruit in season at all times, and within reach of every hand."
~Mother Teresa








As children, we rely on external matters to gauge our happiness and determine our well being:
  • emotions (feelings, expression, innocence)
  • love (parents, siblings, friends, teachers) 
  • surrounding (safe, secure, nurturing, role models, idols)
  • responsibility (chores, roles, carefree) 
  • activity (school, outings, extra curricular)
  • discovery (learn, adventure, mistakes)


  • My purpose of late is focused on creativity and knowledge.  I continuously endeavor to fuel my spunky side and keep motivated, positive and filled with gratitude for all that I am lucky to have in so much abundance (family, children, friends).  I  strive to be identified by excellence, being helpful, knowledgeable and one who curates valuable content for others to enjoy.  I continue to develop my creativity -- to write and visual eye of  beautiful photography and art.



  • "You had me at hello."  ~Dorothy 
  •                                                                                                                                (Jerry Maguire, 1996)




Do you take time to just stop and appreciate what you have or take a look around you?   Or do you take stock and be bitter over the past or what shortcomings life may have?  Are you one of those score keepers? 

During the month of love, otherwise known as February, it is important that you love yourself above all else.  Not in a narcissistic self absorbed way (lord knows, there are plenty of those types out there), but in a kind way.  Remember your blessings and seek out all the good that you need to feel complete and happy.  There are enough things out there that can throw us curve balls.  If we are heart smart, they can't impact our health, our well being,  or our ability to love and be loved.


Whatever you do, I hope you have the time of your life!





"The best thing to hold
onto in life is each other."

~Audrey Hepburn


Wisdom. Knowledge. Understanding. What I wish I knew when I was a teenager.

"Information is not knowledge."
~Albert Einstein

With free time until a new assignment November 1st  I have been working through a “MeDOs” list.  Except, it seems my two teenage daughters have decided that they are in one crisis or another defined as "stressed out" to them:


A) HOMEWORK:
After job, boyfriend, friends 

B) SLEEP:
Cell phone alarm doesn't work 

C) BOSS:
Won't switch shifts because of A) 

D) MONEY:
 Equals clothes, gas, entertainment 

E) CAR:
Gas drains from D) because of A)

I bet you know of cures or recommendations.   Trust me, they’re teenagers.  They don't want it.  They want to be heard and understood.  They certainly don’t want you to tell them how to solve anything.  

My father passed away a year ago October 28, 2011.  I miss him.  We would always have these great conversations.  He was 76, just shy of 77.  He seemed to always call when Mom was out playing bridge and between his beloved Vancouver Canucks games (or baseball, etc.)    When I was the same age as my daughters, he went to work and that’s all I remember really.  Everything else revolved around me.  Hmm, let’s see, homework (check), working (check) … you get the picture!  I don’t recall asking his advice or if I did, what that advice may have been.  I doubt I was listening.

It was the past 5 or 10 years that I started to ask his advice.  Perhaps retirement and aging brings out the glory days of wanting to revisit them, share them, or just plain have your kids learn from them?  Most likely, nature evolves into a pattern where we want to hear about everything from our parents.

I’d rather my kids learn NOW what I know several years later, wish I knew or paid attention to while I was in my teens.  Most likely, that will arrive when they hit their 40s, with families of their own.  Miraculously, if they were to listen, this is what I would say:  

MISTAKES:  Everyone makes them.  When you admit them and learn from them, that is when you will grow.

INTEGRITY:  Is something that you have and nobody can take it away from you.

LEARN:  Be a sponge, ask questions, then more questions, clarify if you don’t understand, restate it in a way you comprehend, finally share it.  There is always something you can learn from anyone regardless of age, station or background.

SUCCESS:  As soon as you think you’ve “arrived” you have just limited yourself.  Always have goals, with ladders or specific goals within those goals.

FAILURE:   Is normal.  No, it isn’t cool.  Yet, the coolest people can count the number of failures they’ve had.

REPUTATION:  No matter how far you reach, how far you’ve come, there will always be someone out to discredit you, take you off track, or suck you into negativity or character assassination.   If you keep a steady path, you will see it for what it is.

CHARACTER:  Be known for being a person of character.   It is within your own control.  Beauty, wealth, athleticism fade long before character.

YOUTH:  Youth is not a look, it is a spirit.  Like words in a song:  there are young people wise beyond their years and old people immature.

PERSEVERANCE:  Continue no matter what.  It doesn’t matter how often you face challenges, it is more important how you face them.  

HUMOUR:  Always and often.  Find ways to laugh so hard that it is contagious.

COMMUNICATION:  Listen more, speak less.  You may not realize what you're missing if all you hear is yourself.  Write often to inspires yourself.  Nobody else has to read it to be of value.

DECISIONS:  (My dad’s favourite)  “What’s the payoff?”  What is the worst that could happen?  Instead, focus on what could be the best.

HUMILITY:  Be humble.  There is no such thing as saying “thank you” too much.  When people ask how you are, they’re not asking for a play-by-play.  Let others brag about accomplishments, if they’re meaningful, you won’t have to.

INTELLIGENCE:  Is not IQ.  It is a measurement of what your brain can absorb.  Your attitude determines what you retain.

“Nothing is impossible.  The word itself says “I’m possible”
~Audrey Hepburn

 “MeDOs”


HEALTH:  Annual Physical: Usually schedule around my birthday.  Life is a gift.
AUTO:   Maintenance: September is a good goal to have. Back to everything.
CLOTHES:  Sort through clothes I no longer want.  Donate to charity
PAPERWORK: Organize paperwork in advance for tax season.  Proactive.

RES-O-LU-TION

Never make your boss look bad.  Most bad bosses are capable of accomplishing this all on their own.
~ Jamie Fabian


Time is upon us to reflect upon the past year, for some, but for many it is the time to clean the slate and resolve new goals.


SALES:


  1. I shall not  over promise and under deliver
  2. I shall value each hour and each appointment
  3. I shall not fill my day with "look busy" activities 
  4. I will ask more questions and listen often
  5. I will take care to understand what it is that I can do to help my customers reach their goals
  6. I will use problems as a means to gain better solutions
  7. My sales manager is not my mother, teacher or babysitter -- I will do what is expected with little cause for nagging, reminders nor will I whine or make excuses  
  8. I shall not point the finger at anyone other than myself I will take responsibility for my own actions
  9. I will not make commitments of which my team will have difficulty on delivering
  10. Integrity, trust and knowledge are my guiding principles


MANAGEMENT:


  1. I will not ask of others that of which I would not do myself
  2. I shall  not project what the team cannot deliver to save face
  3. I should trust the people whom I have hired, exchange their loyalty with loyalty of my own
  4. I am no bigger than the people whom I represent
  5. My personal goals are not to the detriment of those who report to me
  6. I trust that I am in this position based on my expertise
  7. When failure happens I will point inward
  8. I will coach, guide, mentor my team
  9. Directives and mandates are replaced with buy in, engagement, and input from my team
  10. I will take care of the customer, who will take care of the bottom line